Shipping Policy
Last updated: October 22, 2026
Shipping Rates
| Order Total | Shipping Cost |
|---|---|
| $0.00 – $99.99 (USA) | $12.95 |
| $100.00+ (contiguous USA) | Free Shipping |
Order Processing & Shipping Estimates
Many Triumph parts are sourced from Triumph after an order is placed. We submit your order to Triumph, Triumph ships the part to Engle Motors, and we then inspect, process, and ship the order to you.
Most parts that are available from Triumph at the time of order arrive at our dealership within approximately 3–7 business days. Once received, orders typically ship within 1–2 business days.
These are estimates, not guaranteed delivery times. Delays may occur due to manufacturer availability, backorders, discontinued parts, holidays, weather, carrier delays, or other circumstances outside our control.
Tracking information will be provided once your order ships from Engle Motors.
Manufacturer Availability
We make every reasonable effort to keep product availability information current. However, Triumph availability can change after an order is placed.
If Triumph informs us that a part is backordered, discontinued, unavailable, or otherwise cannot be fulfilled, we will make reasonable efforts to contact you and provide the available options. Manufacturer-provided availability and estimated shipping dates are not guaranteed.
Cancellation requests are subject to our Cancellation Policy.
Shipping Coverage
- We ship to all 50 US states
- APO/FPO addresses are supported via USPS (standard shipping only)
- International shipping is not available at this time
Tax Rates
We collect sales tax only on orders shipped to Missouri. Orders shipped to other states are not charged sales tax by Engle Motors. Any applicable tax is shown at checkout before you place your order.
Damaged Shipments
Please contact us as soon as possible and before installing or using the part.
If the shipping package is visibly damaged when delivered, notify the carrier and, when possible, refuse delivery or have the package returned to the sender.
Please retain all original packaging and shipping materials. Photos of the packaging and damaged part may be requested to assist with the carrier or manufacturer claim.
Freight Forwarders & International Shipments
Engle Motors ships orders only within the United States. We do not ship directly to international addresses.
Customers outside the United States may choose to use a U.S.-based freight forwarder. By providing a freight forwarder’s U.S. address as the shipping address, the customer is authorizing Engle Motors to deliver the order to that third-party location.
Once an order has been delivered to the freight forwarder, Engle Motors is no longer responsible for the shipment.
This includes any loss, damage, delay, mishandling, customs issue, or other problem that occurs after delivery to the freight forwarder or during transportation from the freight forwarder to the final destination.
The customer is responsible for selecting and communicating with their freight forwarder and for obtaining any shipping insurance or additional coverage they feel is appropriate for the shipment.
Damaged Items
Orders shipped to a freight forwarder are treated as delivered once they are accepted by the freight forwarder. Customers are responsible for ensuring that the shipment is inspected promptly and that any damage occurring after delivery to the freight forwarder is addressed directly with the freight forwarder or carrier.
Engle Motors will not issue a refund, replacement, or other credit for damage that occurs after the order has been delivered to the freight forwarder.
If an item is received by the freight forwarder with visible damage, the customer should have the freight forwarder document the damage and contact Engle Motors promptly. Any claim for damage that occurred while the shipment was in Engle Motors' control will be handled according to our standard shipping and return policies.
Returns
Our standard return policy applies to eligible items that are returned to Engle Motors in accordance with the terms of that policy. The customer is responsible for arranging and paying for the return shipment to Engle Motors.
For customers using a freight forwarder, Engle Motors is only responsible for return shipping or replacement shipments to a U.S. address when Engle Motors has specifically agreed to do so. We do not provide or reimburse international return shipping.
Engle Motors is not responsible for additional shipping, customs, duties, taxes, brokerage fees, or other costs associated with transportation from the freight forwarder to the customer's final destination.
Accepted Payment Methods
We accept Visa, MasterCard, Discover, American Express, PayPal.
Questions?
Contact us at parts@englemotors.com or call (816) 241-7554 if you have any questions about shipping.