Terms & Conditions

Terms & Conditions for Sale of Products and Parts

• Prices shown are valid for online orders only plus shipping.
• We reserve the right to correct typographical and printing errors.
• We reserve the right to correct prices or calculation errors.
• All prices are subject to change without prior notice. We will notify you by phone or email if there is a pricing error.
• We reserve the right not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact email has been given.

Delivery Policy

Delivery is 2–10 business days from completed order. Items are shipped via USPS, UPS, or FedEx.

Damaged Shipments

Upon receiving your order, inspect all packages thoroughly for missing, damaged or incorrect parts. Our warehouse puts forth every effort to prevent shipping damage; however, it does occur occasionally. If you receive a damaged part, do not accept the package — have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender.

We must be contacted immediately if any of the above occurs to prevent you being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Warranty

Warranty is subject to the policies set by the manufacturer. Please inquire about warranty prior to purchase.

What Is Not Covered

• Damage or corrosion due to accidents, misuse, or alterations
• Damage or surface corrosion from the environment such as acid rain, airborne fallout, stones, salt road hazards, hail, wind storm, lightning, floods and other natural disasters
• Normal wear, tear or deterioration such as discoloration, fading, deformation, blurring, etc.
• Replacement parts or accessories installed on any vehicle registered or normally operated outside of the United States, Canada, Puerto Rico, U.S. Virgin Islands, Guam, Saipan or American Samoa
• Parts installed on a vehicle in which the odometer has been altered, or on which the actual mileage cannot be readily determined
• Parts or accessories used in applications for which they are not designed
• Parts or accessories installed improperly by dealers or distributors other than the manufacturer
• Any part or accessory without proof of purchase or date
• Non-manufacturer replacement parts which dealers may sell or install on your vehicle
• Vehicles classified as a total loss and/or sold for salvage purposes or branded for any other reasons
• Removal of the vehicle from the warranty covered market for which it was produced

Governing Law

These terms are governed by the laws of the state of Missouri. Any disputes shall be resolved in the courts of Jackson County, Missouri.

Contact Us

Questions about these terms? Email parts@englemotors.com or call (816) 241-7554.